SDI SERVICE DESK Certification Training Courses Malaysia
SDI SERVICE DESK Certification Training Courses Malaysia
SDI’s Service Desk Certification (SDC) programme is the only industry, standard based accreditation programme designed specifically to certify service desk quality. The Global Best Practice Standard for Service Desk provides a set of clear and measurable benchmarks for IT service operations; some of which may not be found within other frameworks and standards such as ITIL or ISO/IEC 20000.
To achieve Certification, the maturity level of your service and support operation is audited against the Best Practice Standard. SDI’s experienced auditors will assess your compliance with the Standard and verify the level your service is operating at to award a reactive, proactive, customer-led or business-led status.
We at Solutions Learning, provide the best training. Attend Training Course in Solutions Learning. Please visit the below link for more details.
RM 4392
Kuala Lumpur, Malaysia
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RM 5092
Kuala Lumpur, Malaysia
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We at Solutions Learning, provide the best training. Attend Training Course in Solutions Learning. Please visit the below link for more details.