Microsoft Dynamics CRM Custom Solutions Development Company in manama
MICROSOFT DYNAMICS CRM CUSTOM SOLUTIONS DEVELOPMENT COMPANY IN manama
DYNAMICS CRM, UNLEASHED
Over 8 years ago, we chose to specialize in Microsoft Dynamics CRM as a powerful and flexible platform for enterprises in any industry, whether it’s B2C or B2B.
We know how to release the much-debated potential of this system beyond mere customer profiling. We prove it consistently for SMEs and corporations in Healthcare, Retail, Telecom, Banking, Oil & Gas and other industries. Some of our success stories include delivering CRM solutions for a retail bank with 180 branches country-wide, a national public transport authority and a major media company with over 5 mln subscribers.
OUR EXPERTISE IN DYNAMICS CRM
- Projects in Microsoft Dynamics CRM since 2008
- 10+ Dynamics CRM experts
- 15+ completed Dynamics CRM projects, totaling 15,000 work hours
APPROACH TO DYNAMICS CRM CONSULTING
For us, CRM is not a buzzword but a powerful business enabler that should be aided with equally powerful software. We can tell the difference between the specificity of B2B and B2C enterprises and tailor our approach to Dynamics CRM consulting and customization according to the precise dictated by your business needs and industry-related factors.
We are not advocates of CRM for CRM’s sake. Instead, our goal is to deliver systems that can positively impact your bottom line. The following three pillars define our approach to Microsoft Dynamics CRM projects.
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PrecisionWe start with defining the scope of requirements to offer a precise solution that would adequately respond to our customers’ needs. There will be no excessive and unreasonable customization that makes no positive change. There will be no surprise features that you didn’t want either. We deliver within the defined project scope, making sure you get the solution that meets both your expectations and budget. |
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In-depth comprehensionAs expert Microsoft Dynamics CRM consultants, we have tested the capabilities and limits of the platform to offer cost-effective and reasonably effort-consuming solutions in any given case.
We know how to leverage the in-built Dynamics CRM tools to minimize your investment. In specific cases, where the lack of advanced customization impedes customer relationships and business growth, our Dynamics CRM functional consultant team is also ready to deliver sophisticated features, from all-round customer base management and sales automation to contact center integration and complex performance reports. |
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ScalabilityIn our hands, Dynamics CRM turns into a highly scalable platform that is able to accommodate an ever-growing customer base without extra tweaks. The examples of the scopes we have successfully handled include customized CRM solutions for 7 mln clients of a retail bank, over 5 mln subscribers of a media company, and 35,000 SMEs subscribed to an accounting SaaS. |
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Functional ConsultingOur Microsoft Dynamics CRM consultants rely on best practices and extensive business insights accumulated for the last 8 years to position you on the appropriate CRM maturity level in line with your strategic vision, be it communication management and planning, step-by-step relationship development or, ultimately, strategic relationship management.
The scope of both out-of-the-box and customized features covers the entire customer lifecycle from lead generation to deal closing and post-sale re-engagement. Importantly, all of them can be tied to sales force KPIs for easier performance management. Some of the possible functional modules include:
This list of features is far from being complete. Held as a market-leading technology for a reason, Microsoft Dynamics CRM is the platform that opens up numerous opportunities for truly flexible and impactful management of your customer relationships. |
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System IntegrationWe willhelp you make use of the rich customer data stored across your IT infrastructure so that no interaction falls out of your sales reps’ sight. For this, we integrate Dynamics CRM with your:
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Quality AssuranceUltronIT offers end-to-end Dynamics CRM testing services for flawless performance:
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Maintenance and SupportAs part of your customization project or independently, we will provide cost-efficient maintenance and support services including ongoing competent communication, technical maintenance and round-the-clock support.
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