Introduction

Upgrading software has historically been a costly and complex process for customers. By absorbing this responsibility, the software provider can dramatically reduce the total cost of ownership for an application.

One Version introduces a solution to the Dynamics 365 Commerce app’s software as a service (SaaS) update model to give customers the opportunity to update their environment with the latest hotfixes, improvements, and new functionality.

This structural change unlocks a broad range of significant additional benefits:

  • Everyone receives benefits of the latest features. No one is stuck on less capable, earlier versions.
  • When an issue is fixed, it is fixed once, and it is easier to ensure that everyone has the fix.
  • It’s not necessary to test endless combinations of components.
  • It’s not necessary to backport changes to many earlier versions for different customers.

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