Create registers and devices

When a retail store is created, the store must have a place in which to transact sales. This place is a Store Commerce register.

Commerce supports two types of Store Commerce deployments:

  • Store Commerce app – Locally installed deployment on a Windows OS, iOS, or Android device and supports offline mode.
  • Store Commerce for web – A web application with nothing installed locally.

Both deployments contain the same features but have a few advantages and disadvantages, which are discussed later in this module.

A register is a mechanism for accepting sales in a store. However, registers can appear different even in the same store. Some registers can be permanently installed in store lanes for scanning large transactions, while others can be mobile tablets that are used as line busters. The lanes might allow the use of powerful, embedded countertop scanners and the accepting of cash, checks, and credit cards, while the line busters use a low-powered Bluetooth scanner and can only accept credit cards. The devices that the register uses might be a Surface tablet that is running Windows OS or an iPad that is running iOS.

Watch the following video to learn how to create registers and devices.

When you are considering how to configure the settings for a store’s POS register, make sure that you consider such factors as what hardware it should use (barcode scanners, credit card device, pole display, and more) or what the optimal layout should look like for the device. Ask yourself the following questions to help decide on settings:

  • Is it a large monitor or a phone display?
  • What is the default payment? If it can only accept credit cards, the register should be configured to default to that device.
  • If it’s a cash-only register in a pop-up location in the store, should it only use cash as the default payment?

A register has configurations to answer all these questions.

On the POS registers page in Retail and Commerce > Channel setup > POS Setup > Registers, you can configure whether the register will support offline mode, what Visual profile it has, what buttons and screens it should have when users are navigating around the application, what hardware it uses, whether it uses a credit card device that is shared between multiple devices, and more.

 Screenshot of the Dynamics 365 Commerce POS registers page

A device configuration specifies the application type the register is using. For example, if the register is an Android device, the application type will be Retail Modern POS – Android. Or if the register is a Windows device, the application type will be Store Commerce. Registers running Windows, Android, and iOS can all use the Retail Cloud POS application type if they’re running Store Commerce for web in a browser.

These configurations are set up on the Devices page in Retail and Commerce > Channel setup > POS Setup > Devices.

If it’s a Store Commerce for web configuration, it will contain a URL to the application.

 Screenshot of the Devices page showing Store Commerce for web configuration

If it’s a Store Commerce app configuration, it will contain the application and package version that is installed on the devices.

 Screenshot of the Devices page showing Store Commerce app configuration

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